Privacy Policy

Last updated: January 15, 2026

At Myridion Labs, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our platform. We're committed to transparency and giving you control over your data.

Who We Are

Myridion Labs operates as an educational platform specializing in level design and user experience for 3D games. Our headquarters are located at San Frantzisko K., 1, 01001 Gasteiz, Araba, Spain. We provide online courses, resources, and community features for aspiring game designers.

As a Spain-based company, we comply with the General Data Protection Regulation (GDPR) and Spanish data protection laws (Ley Orgánica de Protección de Datos y Garantía de los Derechos Digitales).

Information We Collect

We collect different types of information depending on how you use our platform. Here's what we gather and why:

Data Type What We Collect Purpose
Account Information Name, email address, username, password Account creation and authentication
Profile Details Experience level, interests, portfolio links Personalize learning experience
Learning Activity Course progress, completed modules, quiz results Track your progress and provide certificates
Technical Data IP address, browser type, device information Improve platform performance and security
Communication Records Support tickets, forum posts, messages Provide assistance and community features

Information You Provide Directly

Most of the data we have comes directly from you when you sign up, update your profile, or interact with our courses. You decide how much information to share beyond the basics needed for account creation.

Information We Collect Automatically

Like most websites, we automatically collect certain technical information through cookies and similar technologies. This helps us understand how people use our platform and where we can make improvements.

How We Use Your Information

We use your data for specific purposes that directly benefit your experience with Myridion Labs:

  • Delivering course content and tracking your learning progress through modules
  • Sending important updates about courses you're enrolled in or platform changes
  • Responding to your questions and providing technical support when needed
  • Analyzing platform usage patterns to identify technical issues and improve features
  • Generating anonymous statistics about course completion and engagement
  • Preventing fraud, spam, and unauthorized access to accounts
  • Complying with legal obligations and responding to valid legal requests

Important: We never sell your personal information to third parties. Your data isn't a commodity to us, it's a responsibility.

Legal Basis for Processing

Under GDPR, we need a valid legal reason to process your personal data. Here's what applies to us:

Contract Performance

When you sign up for our platform, we process your data to fulfill our agreement with you. This includes providing access to courses, tracking your progress, and issuing certificates.

Legitimate Interests

We process certain data based on legitimate business interests, like improving our platform, preventing fraud, and maintaining security. We balance these interests against your privacy rights.

Your Consent

For optional features like marketing emails or profile visibility settings, we ask for your explicit consent. You can withdraw this consent anytime through your account settings.

Legal Obligations

Sometimes we're required by law to retain certain information or respond to valid legal requests from authorities.

Your Rights and How to Exercise Them

You have several rights regarding your personal data. Here's what you can do and how to do it:

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this in a structured, readable format within 30 days.

Correct Inaccuracies

Update incorrect or incomplete information directly in your account settings, or contact us if you need assistance.

Delete Your Account

Request complete deletion of your account and associated data. Some information may be retained for legal compliance.

Restrict Processing

Ask us to limit how we use your data in certain circumstances, like when you're disputing accuracy.

Data Portability

Receive your data in a machine-readable format to transfer to another service provider if you wish.

Object to Processing

Opt out of certain types of data processing, particularly for marketing purposes or legitimate interest grounds.

To exercise any of these rights, send an email to info@myridionlabs.com with your request. We'll respond within one month and verify your identity before processing requests.

Data Sharing and Third Parties

We share your information only when necessary for platform operations or legal requirements. Here's who might receive your data:

Service Providers

We work with trusted companies that help us run the platform. This includes cloud hosting providers, email services, and payment processors. All these partners are contractually bound to protect your data and can only use it for the specific services they provide to us.

Legal Requirements

We may disclose information if required by Spanish law, court orders, or valid government requests. We'll notify you about such requests unless legally prohibited from doing so.

Business Transfers

If Myridion Labs is acquired or merged with another company, your data may be transferred as part of that transaction. You'll be notified of any such change and how it affects your privacy.

We don't share your data with advertisers or marketing companies. Your learning activity and personal information stay within our educational ecosystem.

Data Security Measures

Protecting your information is something we take seriously. Here's what we do to keep your data secure:

  • Industry-standard encryption for data transmission using TLS protocols
  • Secure password hashing with bcrypt algorithms
  • Regular security audits and vulnerability assessments conducted quarterly
  • Restricted access to personal data on a need-to-know basis among staff
  • Automated backup systems with encrypted storage in multiple locations
  • Continuous monitoring for suspicious activity and unauthorized access attempts
  • Staff training on data protection and security best practices

While we implement strong security measures, no system is completely foolproof. We recommend using strong, unique passwords and enabling two-factor authentication when available.

Data Retention Periods

We keep your information only as long as necessary for the purposes outlined in this policy. Here's our retention approach:

Active Accounts

While your account is active, we retain all associated data to provide continuous service and track your learning progress.

Inactive Accounts

If you don't log in for 24 months, we'll send reminders before marking your account as inactive. Inactive account data is retained for an additional 12 months before deletion.

Deleted Accounts

When you request account deletion, we remove your personal data within 30 days. Some information may be retained longer for legal compliance, like transaction records for tax purposes (up to 7 years as required by Spanish law).

Anonymous Analytics

Aggregated, anonymous usage statistics are retained indefinitely as they can't be linked back to you personally.

Cookies and Tracking Technologies

We use cookies and similar technologies to make our platform work properly and understand how people use it. Here's what we deploy:

Essential Cookies

These are necessary for basic platform functionality like keeping you logged in and remembering your preferences. You can't opt out of these without affecting your ability to use the platform.

Analytics Cookies

We use these to understand how visitors navigate our platform, which pages are most popular, and where people encounter problems. This data is aggregated and doesn't identify you personally.

Preference Cookies

These remember your choices like display settings, language preferences, and interface customizations to make your experience more personalized.

You can manage cookie preferences through your browser settings. Keep in mind that blocking certain cookies might affect platform functionality.

International Data Transfers

Since we operate primarily within the European Union, most of your data stays within EU servers. However, some service providers we work with may process data outside the EU.

When data leaves the EU, we ensure adequate protection through approved transfer mechanisms like Standard Contractual Clauses. These are legal frameworks approved by the European Commission that require non-EU processors to maintain EU-level data protection standards.

If you're accessing our platform from outside the EU, your information will be transferred to and processed in Spain under GDPR protections.

Children's Privacy

Our platform is designed for adults pursuing game design education. We don't knowingly collect personal information from anyone under 16 years old without parental consent, as required by Spanish data protection law.

If you're under 16 and interested in our courses, please have a parent or guardian create an account on your behalf and supervise your use of the platform.

If we discover we've inadvertently collected data from someone under 16 without proper consent, we'll delete that information promptly.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through:

  • Email notification to your registered address
  • Prominent notice on our platform dashboard
  • Update banner when you next log in

The "Last updated" date at the top of this policy shows when the most recent changes took effect. We encourage you to review this policy periodically to stay informed about how we protect your information.

Continuing to use the platform after changes take effect means you accept the updated policy. If you disagree with changes, you can close your account before they take effect.

Filing Complaints

If you believe we've mishandled your personal data or violated your privacy rights, please contact us first so we can address your concerns. We take complaints seriously and will investigate thoroughly.

You also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos) if you're not satisfied with our response:

Agencia Española de Protección de Datos (AEPD)
C/ Jorge Juan, 6
28001 Madrid, Spain
Website: www.aepd.es

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your data rights, reach out to us:

Myridion Labs
San Frantzisko K., 1
01001 Gasteiz, Araba, Spain

Email: info@myridionlabs.com
Phone: +34 913 235 600

We typically respond to privacy inquiries within 48 hours on business days.